AAPP-3911: Cannot “Open in” Messages app from Photos app if “Allow documents from managed sources in unmanaged destinations” is disabled

Identifier

AAPP-3911

 

Symptoms

When running iOS 11, the Photos application does not show the Messages application in the “Open in” list when the device is managed through MDM with “Allow documents from managed sources in unmanaged destinations” unchecked.

 

Workaround

The current workaround is to add the photos from inside the Messages application.

 

Fix Versions

We have informed Apple of the issue and this article will be updated once we confirm a resolution in iOS.  If you have Apple Care Support you may wish to reach out directly to Apple to learn more details around the status of this issue.

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