Alert: Apple requires action for Apple School Manager and Device Enrollment Program to keep working

Apple recently posted a notice regarding new Terms and Conditions for the Apple School Manager and Device Enrollment Program (DEP). Until the agreement is accepted, new DEP devices will not automatically enroll into MDM (Existing DEP devices won’t be affected).

Who must approve this agreement?

DEP administrators cannot approve the new agreement; it must be approved by your DEP “agent” – the person who originally set up DEP for your organization.

Note: There is only one agent per organization.

What happens if you don’t accept the agreements?

According to Apple:

“Devices that were assigned to a Mobile Device Management (MDM) server in Apple School Manager or the Device Enrollment Program won’t be affected. If you Erase all content and settings on a device, the device is still assigned to the same MDM server and the same settings are applied during setup.

However, these conditions apply until the new agreements are accepted:

  • Apple School Manager instructors and managers can reset user passwords and send or print login information, but other site functions will be disabled.
  • Device Enrollment Program admins (other than the Agent) won’t be able to log into the Device Enrollment Program portal until the Agent accepts the updated agreements.
  • In ASM and DEP, you can’t assign new devices to your MDM server, even if you have selected the option to * automatically assign new purchases to a specific MDM server.
  • Your MDM server might report an error message like "403 T_C_NOT_SIGNED” when communicating with Apple’s device management servers.”

Until you accept the new agreement, this will stop working after the release of iOS 11. 

Have more questions? Submit a request

0 Comments

Article is closed for comments.