HW-72882: iOS Workspace ONE 3.1 may enterprise wipe device when enrolled with AirWatch Agent

Version Identified

Workspace ONE 3.1 for iOS






If you are utilizing iOS Workspace ONE 3.1 as a managed application (users are enrolling via AirWatch Agent) and devices are enrolling below the organization group which IDM is pointing to, devices may be shown the following error when attempting to log in:

“According to our records, this device is registered to another organization group.”

Clicking “Sign Out” will unenroll the affected device.


Fix Version

Our product team has been engaged and is looking to resolve the issue.

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