Sync Limits change - VMware Boxer


The upcoming version of Boxer will no longer allow the “no limit” option available to users by default.  If admins wish to make the option available to users, the following custom app configuration key(s) will need to be set:

PolicyEmailMaxSyncPeriod = 0, and/or
PolicyCalendarMaxSyncPeriod = 0

Users that are currently configured for no limit sync will be updated to sync for 1 month and 6 months for email and calendar sync, respectively, unless the custom key is set as above.

This change will improve the sync experience for a majority of Boxer users and support them in applying appropriate sync settings.  End Users that need longer sync windows will need to contact their administrator.


Support Contact Information

To open a Support Request, please call your local AirWatch support line or submit a Support Request via myAirWatch

Best Regards,
The AirWatch Team

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