AAPP-811: User is prompted for both Apple ID password and Touch ID for iTunes & App Store

Version Identified

AirWatch Console 8.4.0

 

Identifier

AAPP-811

 

Symptoms

When Touch ID is enabled for iTunes & App Store, the user is prompted for both their Apple ID password and Touch ID.

 

Fix Versions

We have informed Apple of the issue and this article will be updated once we confirm a resolution in iOS.  If you have Apple Care Support you may wish to reach out directly to Apple to learn more details around the status of this issue.

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