AAPP-1370: Unable to install webclip device profile to a shared iOS device

Version Identified

Workspace ONE UEM (AirWatch) Console 9.0.0

Identifier

AAPP-1370

Symptoms

A webclip device profile pushed to a shared device fails to install with the following error:

“Error code 4032: The payload type is not permitted to be installed for the system in multi-user mode.”

Fix Versions

We have informed Apple of the issue and this article will be updated once we confirm a resolution in iOS.  If you have Apple Care Support you may wish to reach out directly to Apple to learn more details around the status of this issue.