End of General Support for Blackberry devices running Blackberry OS support in AirWatch

Blackberry devices running Blackberry OS support in AirWatch will reach End of General Support on July 17, 2018.  On this date, AirWatch cannot guarantee full support for any BlackBerry devices currently enrolled in AirWatch environments, nor full support for the ability to enroll new devices into AirWatch environments.  It is possible that existing BlackBerry devices may become unenrolled when upgrading to an AirWatch version released after the end of general support date.

 

Implications for Customers

All customers that have any BlackBerry devices enrolled in their environment should work to migrate these users to supported device types prior to this end of general support date.

Note: Any devices that are made by Blackberry but use a native version of the Android operating system will continue to be supported.

 

Support Contact Information

To receive support, either submit a ticket via the My Workspace ONE portal or call your local support line.

 

Best Regards,

The VMware Workspace ONE Team

Have more questions? Submit a request

0 Comments

Article is closed for comments.