ITEACH-175926: Teacher Tools user cannot view classes for a brief period of time after upgrading to AirWatch 8.4.9 or 9.0.2

Affected Versions

AirWatch Console 8.4.9, 9.0.2

Identifier

ITEACH-175926

Description

After upgrading your environment to 9.0.2 or 8.4.9, users are unable to view classes or add new classes immediately.

Resolution

Approximately 30 minutes after completing the upgrade, normal operations should resume and Teacher Tools should function properly.  Note that this time frame is an estimate, and some environments may require more or less time to fully restore functionality.

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