Content Gateway (Linux): Console To Content Gateway - InternalServerError

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Symptom:

Console cannot reach Content Gateway server.

 

Error:

Console To Content Gateway - "InternalServerError"

 

Cause:

Endpoint firewall may be disallowing traffic. Disable firewall to see if problem goes away.

>> service firewalld stop [ or if iptables - >> /etc/init.d/iptables stop ]

 

Resolution:

If disabling firewall does fix the problem then have client make the changes permanent. Or make sure firewall is enabled and re-run installer - this will set the rules properly. In fact, the root cause here is that the installer was likely run with the firewall stopped. Then the firewall was turned on after install.

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