SEG: EAS Integration Service Log Error - There was no endpoint listening


We encounter the error below in the EAS Integration Service log file.

"SEG EAS Integration Service log error: Error AW.Eas.Policies.PolicyManager._LoadHyperlinkPolicy Error getting hyperlinkPolicy. *** EXCEPTION *** System.ServiceModel.EndpointNotFoundException: There was no endpoint listening at https://<api_url>/AirWatchServices/Internal/0/ActiveSyncIntegrationServiceEndpoint.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details"



Incorrect API endpoint configuration on SEG server



Two possible steps:

  1. Modify config file
  • Navigate to AirWatch > AirWatch_version folder > AW.Eas.IntegrationService > AW.Eas.IntegrationService.exe.config
  • Edit the API endpoint to match the API URL listed on the console

     2. Re-run SEG setup

  • This will correct settings in the config file and import the SOAP API certificate thumbprint details as well.


For other possible causes of this error, please reference this article


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