Upgrade: AWCM test connection fails with no changes to Windows Firewall

Error:

After an upgrade, AWCM test connection fails with no changes to Windows Firewall.

Resolution:

- Navigate to 'Services' on your AWCM server (typically the DS server)

- Right click on the AirWatch Cloud Messaging Service and choose Properties. Copy the path under 'Path to executable'.

- Open the firewall inbound rules on the AWCM Server.

- Open the AWCM service. Confirm if the copied path from Services matches the one under AWCMService Properties. If not, change it and save. 

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- Restart the AWCM service. 

 

 

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