Upgrade: Console Login Error - @EulaTypeID is not a parameter for procedure EulaUserAcceptance_Search

Problem

  • Cannot log in to console after upgrade after entering username and password
  • The Error on the console login page is "Error: Technical error has occurred. Please contact support"
  • The error in the console log file is "WebConsole Log error:  LoginPortableArea.Controllers.LoginController  Encountered exception authenticating user Administrator: System.Data.SqlClient.SqlException (0x80131904): @EulaTypeID is not a parameter for procedure EulaUserAcceptance_Search"

 

Cause

The issue can occur when the version of the database does not match the version on the Application serverss

Resolution

Roll back to original working state and follow the upgrade procedure listed in the following article. 

Instructions for Self Upgrades of the AirWatch Console

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