Upgrade: AirWatch Tunnel - iOS devices do not connect after upgrade

SYMPTOM:

iOS devices do not connect to AirWatch Tunnel after the upgrade. 

Receive the following errors in the Tunnel logs :

"WARN: API: Warning: White list is empty. Please check Console settings
 WARN: Session does not have device user name
 INFO: API: Checking white list for device xxx thumbprint xxxx
 WARN: API: Warning: White list is empty. Please check Console settings
 INFO: API: Sending on demand message to API"

RESOLUTION: 

- On the API server, go to IIS and navigate to Default Web Site -> API -> MDM 

- Click SSL Settings, change the value to "Ignore" and click "Apply". You will want to do an IIS reset to ensure the settings take effect. 

- Restart VPND service on theTunnel Relay server and retry.

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