Upgrade: Application Installer Failed - Error 1923 / Error 1939 (could not be installed or configured)


The AirWatch Installer does not upgrade (remove and re-add) services.  You receive the error message:

Error 1923. Service {Name} could not be installed.  Verify that you have sufficient privileges to install system services.


Error 1939.  Service {Name} could not be configured.  This could be a problem with the package or your permissions.  Verify that you have sufficient privileges to configure system services.        




The service mentioned in the error message was set to the Disabled state. Services must be in a state other than Disabled to be modified. Please turn all AirWatch services to Manual and re-run the installer. As server reboot may be required for this to take effect. 

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