CMSVC-1410: Telecom (Cell Data Usage) compliance policy stays at Pending - Resolved in AirWatch 9.1

Version Identified

AirWatch Console 8.4.7

Identifier

CMSVC-1410 

Symptoms

If you configure a compliance policy for devices where Cell Data Usage meets or exceeds X%, the devices remain in Pending Compliance Check. Manually running the compliance policy on the device returns with prompt “Samples not received to run compliance,” however, data has been received in the device’s Telecom summary. 

Resolution

AirWatch 9.1

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