AAPP-829: DEP devices not forcing enrollment when restoring from backup

Version Identified

AirWatch 8.1.0

Identifier

AAPP-829

Symptoms

In some scenarios, when restoring an iCloud backup to a DEP device, the device does not pick up the DEP profile and is not forced to enroll.  This issue occurs when a device wipe is initiated from the Workspace ONE UEM (AirWatch) Console before the device backup is restored.

Fix Version

We have informed Apple of the issue and this article will be updated once we confirm a resolution in iOS.  If you have Apple Care Support you may wish to reach out directly to Apple to learn more details around the status of this issue.

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