Known issues with VMware Boxer 3.9.0 for Android

Known issues with VMware Boxer 3.9.0 for Android

The list below outlines issues identified with the release of VMware Boxer 3.9.0 for Android.  Our product team has been engaged and is working on resolving each of these issues.  Subscribe to Known Issues in myAirWatch to stay up-to-date on the latest information and workarounds as new issues are identified.

JIRA IDIssue SummaryWorkaround / Mitigation Steps

BINXA-3063

When Boxer is set up using Standalone configuration, it crashes when the account is removed via device settings.

Boxer must be reinstalled. The standalone account can be removed from Boxer settings only.

BINXA-2873

Email notifications are displayed when notifications are disabled.

N/A

BINXA-1819

Deleting the rest of a recurring event series from Boxer does not update the event correctly in OWA / Outlook.

Delete events again from OWA / Outlook.

BINXA-2907

Boxer gets wiped for exceeding the failed passcode limit with Pin Based Encryption enabled and Boxer will start to crash.

Boxer must be reinstalled.

BINXA-2884

If a recurring event is opened to be edited but no changes are made, the “Until” date of the recurrence is changed to an incorrect date.

Make a minor change to the event listing in OWA in order to reset the event info.

BINXA-2906

Switching out of Boxer and back during account setup prevents the user from successfully logging into Boxer and getting set up.

Boxer must  be reinstalled. Do not leave Boxer until account setup is complete.

BINXA-2624

Inline images in emails received from Outlook.com do not get displayed.

N/A

BINXA-2465

Event info screen shows black patches in tablet calendar landscape orientation.

Use the tablet in portrait mode for this screen.

BINXA-2488

When user responds to single occurrence of a recurring event, the same status is assigned to all occurrences.

Update status accurately from OWA.

BINXA-2322

When user responds to single occurrence of a recurring event, the response is not received by the organizer.

Respond again from OWA.

BINXA-2397

Response email is not saved to Outbox when responding to an event in offline mode.

Respond to invites again once network connectivity is back.

BINXA-991

Extended unicode characters in a reply turn garbled after saving the email as a draft.

N/A

BINXA-3064

Standalone account’s credentials are still available after removing the account from device settings.

Boxer must be reinstalled.

BINXA-3005

Responding to “only this event” updates other events in a series as well.

Respond again from OWA.

BINXA-3046

Removing all the accounts in the app does not clear the app passcode.

Boxer must be reinstalled.

BINXA-3006

On declining the first instance of a recurring event, other instances are automatically given the response of “Maybe."

Update the status from OWA.

BINXA-3009

When a guest responds to a single instance of a repeat event, the organizer’s calendar does not update with response.

Respond again from OWA.

BINXA-2989

Hyperlink restriction does not work in contacts / calendar event.

N/A

BINXA-2940

Boxer calendar does not show all events for unmanaged accounts.

N/A

BINXA-2402

Edit calendar responses does not work for Google, AOL, Outlook, Yahoo, iCloud accounts.

N/A

BINXA-3000

Conference calling access code is displayed as a row and is highlighted like a phone number.

There are no functional differences. The user needs to be aware of this in order to not dial that number.

BINXA-3003

User cannot edit the conference number for quick conference calling.

Conference number can be edited from OWA.

BINXA-1844

Calendar notification settings are not enforced.

N/A

BINXA-2781

If the user changes orientation while sync is in progress, the orientation does not change automatically until a user action is made.

Swiping an email will unlock the orientation again.

BINXA-3068

Attachments in a saved draft cannot be opened.

N/A

BINXA-3073

A calendar invite response from search results does not get removed from Inbox.

User can manually delete invite from Inbox.

BINXA-2667

Searching on Calendar causes a crash for Cyanogen Mod devices.

Boxer must be reinstalled.

BINXA-2659

Some HTML or auto response emails in Hebrew show up as gibberish characters.

N/A

CMEM-182663

When configuring AirWatch Boxer for Android in the Console, there is an option to enable "Touch ID."  

This functionality is iOS only and will not affect the Android version of Boxer.

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