[Resolved] AAPP-608: Unable to disable lost mode on iOS devices when query for security info is queued

Version Identified

AirWatch Console 8.3.6

Identifier

AAPP-608

Symptoms

If lost mode is enabled on an iOS 9.3+ supervised device, lost mode is unable to be disabled if a query security info command is currently pending for the device.

Workaround

A current workaround is to send a "Clear Passcode" command (More Actions > Clear Passcode > Device) from the console to the affected device. 

Fix Version

This has been resolved in AirWatch 9.0.

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