Change device passcode command from AirWatch console does not work on Android 7.0 devices

Version Identified

Android 7.0



For Android 7.0 (Nougat), the change device passcode command does not work from the Workspace ONE UEM (AirWatch) Console. This issue has been identified across multiple device types with Android Nougat currently available.


Fix Version

This functionality will continue to work for earlier versions of Android, but has been removed from Android 7.0.

For additional information, please refer to our KB article on Passcode Change/Reset Options on Android N 7.0+ Devices.

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