CMSVC-584: Add missing users functionality uses UPN as unique identifier – Resolved in AirWatch 8.4.3

Version Identified

AirWatch Console 8.4.0

Identifier

CMSVC-584

Symptoms

When using the “Add missing users” functionality with a user group sync, each active directory users’ UPN is used as a unique value.  In some cases, this can cause conflicts if multiple records with the same UPN exist in the directory.

Fix Version

This issue has been resolved in AirWatch 8.4.3. The external ID is used as a unique value instead of the UPN.

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