IWORK-170951: “Device is not approved” error on iOS 9.0.2 devices when trying to enroll with Container and two-factor authentication - Resolved in iOS Container 2.2

Symptoms

When attempting to enroll a device using Container and two-factor authentication on iOS 9.0.2, the following error will display:

“Device not approved. You are not allowed to enroll the device. You have exceeded the limit…”

 

The device may enroll successfully, however, it un-enrolls after a few minutes and the AirWatch Console states that the device is in “Discovered mode.”

 

Resolution

This issue has been given identifier IWORK-170951. This issue has been resolved with version 2.2 of the AirWatch iOS Container.

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    AirWatch Support
    This article has been updated at 1/12/2016 9:31:22 AM EST.
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