Performance issues with smart group assignment in AirWatch 8.2

Symptoms

SaaS environments on AIrWatch 8.2 are currently experiencing intermittent performance issues with smart group assignment.  This is affecting newly enrolled devices from being assigned the proper profiles and configurations in a timely manner.  These profiles may not be immediately pushed to devices upon enrollment.

As a temporary workaround, navigate to the Smart Group Details page of the appropriate smart group and re-save the assignment. The assignment will automatically be updated and applied to all currently enrolled devices.  

Resolution

Our team is currently investigating this issue and will provide an update as soon as possible.

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