CMDM-194702: iPad mini 4 devices are receiving an “Invalid Profile” error while enrolling into some environments

Symptoms

When attempting to enroll an iPad mini 4, the MDM profile installation fails with the following error:

“Invalid Profile.”

 

Other devices are able to enroll successfully.

 

Workaround

On-Premise customers using AirWatch versions between 7.2 and 8.1 should run the seed script located here. SaaS customers have already been updated. 

 

Resolution

This issue has been given identifier CMDM-194702 and is resolved with AirWatch v8.2. 

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