CMDM-187419: Unable to access shared device log under device details - Resolved in AIrWatch 8.2

Symptoms

When navigating to AirWatch > Device > Details > SharedDeviceLog > <DeviceID>, the DeviceID has a NULL Mode value. The following error is displayed:

 “Something unexpected happened. If the issue persists, please contact your system administrator.”

 

Resolution

This issue has been given identifier CMDM-187419. This issue has been resolved in AirWatch 8.2.

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