DEP commands are not issued from AirWatch console until accepting new DEP Terms and Conditions applied on September 16, 2015


After the release of iOS 9, any API calls from the AirWatch Admin Console to Apple for the Device Enrollment Program (DEP) will fail unless the new Terms and Conditions are accepted in Apple's DEP portal.  Thus, any DEP fetch, sync, or assign/remove profile commands will not be issued properly until accepting the new terms.


Log into Apple's DEP portal for your account and accept the new Terms and Conditions.  After this, all DEP commands should function properly from the AirWatch Admin Console.

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