CMCM-182850: Error: "An unrecoverable error has occurred. If the problem persists, please contact your system administrator." when viewing Content List View in AirWatch 8.0 - Resolved in AirWatch 8.0 FP9

Symptoms

When navigating to Content -> List View in the AirWatch Console, you will see the error "An unrecoverable error has occurred.  If the problem persists, please contact your system administrator."  This error occurs if any files have been previously renamed to include the special characters: 

\ / : * ? " < > |

In current versions of AirWatch, renaming files using these characters is not supported, but they may have been renamed in previous versions.

Workaround

If you experience this error, AirWatch Support can be engaged to identify and remove the invalid files.

Resolution

This issue has been given identifier CMCM-182850.  This issue has been resolved with AirWatch 8.0 FP9.

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