CMDM-172681: Some telecom data samples are being recorded multiple times in AirWatch 7.3, 8.0 - Resolved in AirWatch 8.1

Symptoms

This is an issue with telecom data samples being recorded in the AirWatch console multiple times.       

  • Occasionally, a call or message may be counted multiple times when being processed through the interrogator service.
  • The console is displaying multiple entries for certain users/devices when checking SMS entries.

Resolution

This issue has been given the identifier CMDM-172681. This issue has been resolved in version 8.1 of the AirWatch Admin Console.

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