How to move users from one Organization Group to a new Organization Group

In order to move users from one Organization Group to a new Organization Group, please perform the following steps: 

Note: This process is only supported for Basic user accounts.

  • In the AirWatch Console, navigate to Accounts > List View > Batch Import.

  • For Batch Type, select Change Organization Group

  • If you do not currently have a template that contains the users you wish to move, select the “i” icon to the right of Batch File(.csv).Within the window that pops up, scroll to the bottom and select the option to “Download template and example for this batch type” to download the appropriate template.

    Batch File Import.png

  • If you already have a template or have recently completed one, select Choose File next to Batch File(.csv) to upload the template. 

  • Select Save

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