FAQ: Self Service Portal

Can I customize the Self Service Portal URL for my end users?

Yes, this can be done via a web clip or bookmark. 


Can my end users login and upload their S/MIME certs?

Yes, by logging into the Self Service Portal and selecting Accounts > S/MIME > Enable > Upload.


What is an interactive profile?

Interactive profiles are a specific type of profile that is installed by end users using the Self Service Portal. When installed, these profiles interact with external systems to generate data to send to the device. For example, for certain PKI configurations where AirWatch does not have authorized access to the Certificate Authority, Interactive Profiles are used to generate certificates using the logged in user's credentials via Kerberos pass-through authentication.

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