Introducing VMware AirWatch® Agent v2.4.1 for OS X

The VMware AirWatch® team is excited to announce that AirWatchAgent v2.4.1 for OS X is publicly available. 

New Features

  • Recovery Key Management enhancements

Bugs Fixed in this App Version

  • OAGNT-182982: Resolved issue where pushing fonts caused agent logs to grow at extremely rapid rate.
  • OAGNT-182956: Resolved enrollment app window of macOS AW Agent not appearing on macOS Sierra with Japanese language.
  • OAGNT-182888: Resolved issue with changing password for the existing admin account not updating the keychain.
  • OAGNT-182881: Resolved issue where agent does not remove the connectivity details of lower service order “Test Connectivity” is clicked.
  • OAGNT-182880: Resolved issue with connectivity status displayed not being dynamic.
  • OAGNT-182859: Resolved issue with old recovery key being cached on encrypted macOS devices.
  • OAGNT-182854: Resolved issue with the Agent preferences transition not being smooth in macOS Sierra.
  • OAGNT-182733: Resolved issue where Fusion is not installed after download even though Fusion profile is present on the device.
  • OAGNT-182730: Resolved issue where the Agent reports Wi-Fi IP address even if the USB Ethernet adapter is at a higher service order.
  • OAGNT-182604: Resolved issue where the Agent is taking the minimum frequency value of Download and Install condition and checking in a product.

Known Issues

  • OAGNT-182857: Agent can still communicate to server when MDM profile is removed when a device not connected to the internet.
  • OAGNT-189920: Passcode prompt restarts the timer if AirWatch Agent is quit after the timer expires.
  • OAGNT-18299: Product provisioning for Mac is executed successfully, but the script executed runs twice.

Customer Impact

Take advantage of these updates by meeting the minimum requirements and downloading AirWatch Agent v2.4.1 for OS X. 

NOTE: AirWatch Agent v2.4.1 for OS X will be the final AirWatch Agent to support OS 10.8 and below.  All future versions of the AirWatch Agent will support OS 10.9 and above.

Minimum Requirements

  • Mac OS X v10.7 or higher is required to install the Agent.
  • The Agent is backwards compatible for existing features on other versions.

How to Download AirWatch Agent v2.4.1 for OS X

  • Prior Version is Installed – This will be included in a seeded update to the AirWatch Admin Console.  The application seamlessly updates over the existing application version without disrupting device enterprise functionality.
  • Prior Version is Not Installed – Direct end users to download the application from AWAgent.com

Support Contact Information

To open a Support Request, please call your local AirWatch support line or submit a Support Request via myAirWatch

Best Regards,

The AirWatch Team

Have more questions? Submit a request

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    AirWatch Support

    NOTE: AirWatch Agent v2.4.1 for OS X will be the final AirWatch Agent to support OS 10.8 and below.  All future versions of the AirWatch Agent will support OS 10.9 and above.

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