Introducing VMware AirWatch® Agent 6.3.2 for Android

Introducing VMware AirWatch® Agent 6.3.2 for Android

The VMware AirWatch® team is excited to announce that AirWatch Agent 6.3.2 for Android is publicly available.

What’s New in this App Version

  • Added the ability to modify the email settings and certificates without reapplying the Email Settings profile on the device for Samsung KNOX devices.
  • Administrator can now force the OG move by using the Device Query command or API when using IP Range OG assignment.

Bugs Fixed in this App Version

  • AAGNT-178614: Resolved an issue where customers using Android for Work Accounts could not enroll the device when using console versions below 8.4.7 with AirWatch Agent 6.3 for Android.
  • RDC-134: Resovled an issue with Enterprise Reset on the Zebra Ironman/Falcon devices.
  • RDC-132: Resolved an issue with Agent Upgrade on Zebra Ironman/Falcon devices.
  • AAGNT-178632: Resolved an issue with Enterprise Reset on Zebra TC70 devices running Android 5.0 (Lollipop).
  • AAGNT-178617: Resolved an issue where AirWatch Launcher receives an invalid profile causing it to crash.
  • AAGNT-178553: Resolved an issue with Wi-Fi auto-connect on Android 5.0 (Lollipop) devices.
  • AAGNT-178538: Resolved an issue with configuring Wi-Fi Proxy on Zebra Android 6.0 (Marshmallow) devices.
  • AAGNT-178471: Resolved an issue that caused communication with the AirWatch Console to fail.
  • AAGNT-178462: Resolved an issue with Sideload Staging on Zebra Android 6.0 (Marshmallow) devices.
  • AAGNT-178458: Resolved an issue with OS update on Zebra Ironman/Falcon devices.
  • AAGNT-178421: Resolved an issue with Storage Encryption on Zebra Ironman/Falcon devices.

Known Issues in this App Version

  • LG devices are unable to download apps from Akamai CDNs.
  • SD card encryption is not working on Zebra Falcon and Ironman devices.
  • Internal app installation status does not get updated on some devices.
  • Products are still installed even though device is out of compliance.
  • AirWatch Agent displays inaccurate description for OS Version compliance policy.
  • AirWatch Agent pops up after changing the passcode on a Galaxy Note 3.
  • AirWatch Agent will not exit after pushing ‘back’ button.
  • F5 VPN configuration is not removed after Enterprise Wipe.
  • App blacklisting in Android for Work is inconsistent.
  • Container causes intermittent ANRs.
  • AirWatch Agent configures AirWatch Inbox before activation is accepted.
  • Android for Work - Device Owner Mode enrollment fails if optional prompt to select device ownership type is enabled.
  • Blacklisted applications are not enabled after device moves to an unrestricted OG on Samsung devices.
  • Allow Non-Market App Installation restriction is not enforced on Android 5.0 (Lollipop) devices.
  • Reboot Product is not working with Platform OEM Service.
  • Commands are not processed from the AirWatch Console when F5 VPN client is configured.
  • Enrollment fails when devices are rotated in Landscape mode.

Customer Impact

Take advantage of these updates by meeting the minimum requirements and downloading AirWatch Agent 6.3.2 for Android. 

Minimum Requirements

  • Android 4.1+ (Note: in the Google Play store this is incorrectly listed as Android 4.0+).
  • AirWatch Console 8.1+.

How to Download AirWatch Agent 6.3.2 for Android

  • Prior Version is Installed – Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.
  • Prior Version is Not Installed – Direct end users to download it from the Google Play Store.

Support Contact Information

To open a Support Request, please call your local AirWatch support line or submit a Support Request via myAirWatch.


Best Regards,

The AirWatch Team

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