Introducing VMware AirWatch® Agent v6.3 for Android

The VMware AirWatch® team is excited to announce that AirWatch Agent v6.3 for Android is publicly available. 

What’s New in this App Version

  • Added support for Android Marshmallow (6.0) power management options: App Standby, Doze and Power Saving Mode – This allows the AirWatch Agent to maintain communication with the servers and the AirWatch Admin Console.
  • Added support for multiple EAS clients for different email accounts.
  • Added support for Biometric Authentication with Android Marshmallow (6.0).
  • Added ability to wipe devices when unenrolled from Device Owner mode for Android for Work.
  • Maintain notifications on the AirWatch Agent after device reboot.
  • Added support for Huawei devices:
    • Restrictions
      • Allow Unsecure Wi-Fi
      • Allow Bluetooth
      • Allow GPS Location Services
      • Allow Cellular Data
      • Allow Voice Dialer
      • Allow SD Card Access
      • Allow USB
      • Allow Safe Mode
      • Allow Status Bar
      • Allow Home Key
      • Allow Back Key
      • Allow Menu Key
    • APN Configuration
    • Set Preferred APN
    • Application Control
      • Blacklisted applications
      • Whitelisted applications
    • Silent install and removal of internal applications
    • Device reboot
  • Enhanced AirWatch Launcher – Requires AirWatch Launcher v2.5+
    • Users can enter check out passcode for Shared Device without exiting Launcher
    • AirWatch Launcher deployment status reporting
    • AirWatch Launcher download error handling

Bugs Fixed in this App Version

  • AAGNT-178341: Android - Agent 6.3 - Beta 01 – Resolved issue where device is incorrectly marked as rooted.
  • AAGNT-178310: SafetyNet API no longer causes false positives for Compromise Detection.
  • AAGNT-178212: Lockscreen Overlay now working with Agent 6.3.
  • AAGNT-178206: Rolling logs are no longer stored in Internal storage and are not accessible for the user on un-rooted devices.
  • AAGNT-178202: AirWatch Panasonic Service no longer downgrades from 1.2 to 1.1.3 after enrolling Agent 6.3 in Panasonic FZ-A1 device.
  • AAGNT-178187: Certificate properly installs silently for CC5000.
  • AAGNT-178184: TC70 device no longer prompts for SD card encryption multiple times when there is no SD card inserted on the device.
  • AAGNT-178175: Guest accounts are restricted when Developer option is disabled in the Restriction profile.
  • AAGNT-178153: Running the Agent in the background no longer causes Android for Work enrollment to stall.
  • AAGNT-178148: Agent no longer crashes upon performing a manual sync.
  • AAGNT-178132: Agent no longer enrolls rooted devices when Compromised Protection is enabled.
  • AAGNT-178130: Android Agent v6.2 no longer crashing when launched on Panasonic Toughpads.
  • AAGNT-178102: Resolved issue where the “Allow to install cert” prompt shows two certs instead of one while configuring Pulse Secure VPN on Samsung Galaxy Core devices.
  • AAGNT-178094: Resolved issue where Wi-Fi with cert profile is not connecting for Honeywell Devices.
  • AAGNT-178092: Resolved issue where device gets stuck in EULA during enrollment when invalid Knox License Key is provided in the Console.
  • AAGNT-178080: Permissions on Samsung devices are automatically enabled using Agent 6.3.
  • AAGNT-178077: Resolved issue with Custom Attributes page not updating the job log level status.
  • AAGNT-178073: Agent no longer downloads AirWatch Launcher twice when device is enrolled with Multi Staging user.
  • AAGNT-178064: Lotus notes configuration notification no longer appears when Storage permission is not granted.
  • AAGNT-178061: Resolved issue where Agent is not configuring the Wi-Fi Proxy port on Safe 5.5+ devices.
  • AAGNT-178060: Agent no longer enrolls again with AirWatch Relay app NFC bump when it is already enrolled into Device Owner Mode.
  • AAGNT-178057: Resolved issue where Custom Attributes are not being listed for Honeywell devices.
  • AAGNT-178048: java.lang.SecurityException in
  • AAGNT-178045: Agent prompts to enable or uninstall after removing Android for Work.
  • AAGNT-178041: Agent no longer prompts for Storage permission when SD card encryption is enforced even if device does not support external storage.
  • AAGNT-178040: Resolved issue with Honeywell: Agent and Service not binding properly.
  • AAGNT-178014: Resolved issue with F5 is not configuring using Username/Password or Web Logon.
  • AAGNT-178005: Resolved issue with applying device administrator not silent during side load staging.
  • AAGNT-177992: Agent 6.2 – Resolved issue with EAS account is not being removed when deleting EAS profile.
  • AAGNT-177965: Resolved issue with Android for Work enrollment stuck on interruption at 'Registering Work Account' when Agent enrolled into Laforge.
  • AAGNT-177946: Resolved issue with file manager command not working in Android N.
  • AAGNT-177945: Agent no longer configures multiple mail clients when same Exchange account is used in different profiles.
  • AAGNT-177918: Resolved issue with error in removing F5 VPN Configuration when doing a BREAK_MDM.
  • AAGNT-177917: Commands working as expected from the Console when F5 VPN client is configured.
  • AAGNT-177915: Agent prompts for Storage permission when Lotus Notes client app is installed prior to enrollment.
  • AAGNT-177914: Agent no longer notifies the user to download AW Inbox.
  • AAGNT-177880: Android - Agent 6.2 - Beta 02 - Prompt for Wi-Fi certificate install after device reboot.
  • AAGNT-177874: Enterprise reset working as expected on Honeywell device with Google-signed build.
  • AAGNT-177854: Agent log displays battery level low when performing OS upgrade.
  • AAGNT-177841: Android 6.01 device reports IMEI (for Verizon SM-T817V) as expected.
  • AAGNT-177837: Agent no longer crashes on QR Code scanning while Group ID is empty.
  • AAGNT-177819: "Failed to validate license key" toast message no longer prompts repeatedly.
  • AAGNT-177793: Agent no longer prompts to set back passcode when the device has fingerprint with PIN as back up passcode.
  • AAGNT-177779: Android - Agent 6.2 - Beta 01 - Encryption working as expected with Nexus 5 (Android M).
  • AAGNT-177772: Agent 6.3 enrollment working as expected.
  • AAGNT-177675: Home carrier updates for Android devices on the console.
  • AAGNT-177652: Agent prompts for SD card encryption on Android M devices after enabling Storage Permission.
  • AAGNT-177590: [Huawei Honor7]: Agent no longer displays option to encrypt devices that do not support encryption.
  • AAGNT-177575: Agent provides notification to grant permission from settings on first click when phone permission is denied with 'Never Ask Again' during enrollment.
  • AAGNT-177557: Files correctly download to Honeywell D75e devices.
  • AAGNT-177531: Work Profile deletes when Agent is killed after initiating Unenrollment.
  • AAGNT-177492: Device unenrolled status correctly updates on the console when Wi-Fi is configured on the device.
  • AAGNT-177489: Web View of the App Catalog refreshes correctly when launched from outside of Agent when enrolled in Android for Work Profile Owner mode.
  • AAGNT-177408: Android - Certificates correctly populate for IPSec VPN in native VPN client.
  • AAGNT-177251: Internal applications install as expected on Panasonic T40 devices running on Android 4.4.2.
  • AAGNT-177039: [Asus Zenfone 5] - Encrypt Device option properly redirects to Device Encryption option in device settings.
  • AAGNT-177038: [Micromax Canvas Xpress-2] - Encrypt Device option properly redirects to Device Encryption option in device settings.
  • AAGNT-176530: Android - Agent 6.0 - Beta 02 - Older applications no longer show as tmp.apk files after clearing Agent cache.
  • AAGNT-176338: Resolved UI Issue with the password text field.
  • AAGNT-176236: Agent follows the precedence for configuring Exchange accounts.
  • AAGNT-175599: Agent no longer prompts ASUS devices with no SIM to provide phone number.
  • AAGNT-174411: Resolved delay issue during enrollment at the "Authentication Successful" screen in the wizard.

Customer Impact

Take advantage of these updates by meeting the minimum requirements and downloading AirWatch Agent v6.3 for Android. 

Minimum Requirements

  • Android 4.0+
  • AirWatch Console 8.1 and above

How to Download AirWatch Agent v6.3 for Android

  • Prior Version is Installed – Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.
  • Prior Version is Not Installed – Direct end users to download it from the Play Store. 

Support Contact Information

To open a Support Request, please call your local AirWatch support line or submit a Support Request via myAirWatch

Best Regards,

The AirWatch Team

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