Introducing VMware AirWatch® Agent 2.3.3 for OS X

The VMware AirWatch® team is excited to announce that AirWatchAgent v2.3.3 for OS X is publicly available. 

Bugs Fixed in this App Version

  • OAGNT-182858: Resolved Agent not prompting for the password in mac OS X.
  • OAGNT-182821: Resolved OS X agent switching to unenrolled state even though device is enrolled.
  • OAGNT-182850: WebSockets URL is now updated on enrollment and when device is restarted before Agent connects to server.
  • OAGNT-182794: Resolved Tunnel Agent crashes when SSL is enabled in Remote Management settings.
  • OAGNT-182829: When agent is installed on top of the agent again, agent process will be stopped.
  • OAGNT-182825: Enrollment status changes to 'Enrolled' when enrolled device is restarted with internet disconnection.
  • OAGNT-182762: Prompt to change passcode reappears if user force quits AirWatch Agent.
  • OAGNT-182820: Agent connects to AWCM after a restart.
  • OAGNT-182831: Resolved Agent incorrectly logging as 'Device is already encrypted' when it is not.
  • OAGNT-182852: Applet no longer displays Invalid Data Received when trying to remote into the enrolled device.
  • OAGNT-182837: Agent detects Device Model when device is not connected to internet.
  • OAGNT-182835: Resolved OS X Single Advanced Staging to a Directory User issues.
  • OAGNT-182827: Awcmd no longer attempts connection with server after a device is unenrolled.
  • OAGNT-182826: Agent changes the Enrollment status to 'Enroll Now' if the MDM profile is removed soon after enrollment.
  • OAGNT-182813: Resolved passcode prompt reappearing after the Passcode profile is removed.
  • OAGNT-182840: AirWatch Agent retains old logs once Agent is upgraded to newer version.
  • OAGNT-182809: Agent no longer notifies user when there are no new Software Updates available.

Known Issues

  • OAGNT-182857: Agent can still communicate to server when MDM profile is removed during internet disconnection.
  • OAGNT-182854: Agent preferences transition not smooth in macOS Sierra.

Customer Impact

Take advantage of these updates by meeting the minimum requirements and downloading AirWatch Agent v2.3.3 for OS X. 

Minimum Requirements

  • Mac OS X v10.7 or higher is required to install the Agent
  • The Agent is backwards compatible for existing features on other versions.

How to Download AirWatch Agent v2.3.3 for OS X

  • Prior Version is Installed – This will be included in a seeded update to the AirWatch Admin Console.  The application seamlessly updates over the existing application version without disrupting device enterprise functionality.
  • Prior Version is Not Installed – Direct end users to download the application from AWAgent.com.

Support Contact Information

To open a Support Request, please call your local AirWatch support line or submit a Support Request via myAirWatch

Best Regards,

The AirWatch Team

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