Getting ready for iOS 10 - Action required for customers using AirWatch App Wrapping service

Application updates required for iOS 10 support

Customers that currently leverage AirWatch App Wrapping for iOS must take the following steps to ensure that iOS 10 is fully supported in your environment.

Any devices leveraging an earlier version of the AirWatch App Wrapping service will not be fully supported on iOS 10.  This can result in the issues outlined in the Getting Ready for iOS 10 article, including devices being incorrectly flagged as compromised.

Please subscribe to Product Announcements in myAirWatch to stay up-to-date on the latest AirWatch releases.  An announcement will be made when an updated version of the AirWatch App Wrapping service is released.

App Wrapping

Any application that has been deployed through AirWatch using the App Wrapping service must be rewrapped using App Wrapping Engine 5.1 to support iOS 10 devices.  App Wrapping Engine 5.1 has been made available to all AirWatch environments on August 25, 2016.

Any iOS applications that have been deployed leveraging earlier versions of the App Wrapping Engine must be re-wrapped using the latest engine.  Once these applications have been updated and re-wrapped, the updated versions should be deployed to devices to ensure that they are fully supported as devices upgrade to iOS 10.

Rewrapping applications

Take the following steps to rewrap applications.

  • Build a new version of the app so that it has a version number that is greater than the currently deployed version in AirWatch.
  • Upload the rebuilt app to AirWatch in Apps & Books > Applications > List View > Internal.
  • Use the App Wrapping tab to rewrap the application.

For more information about App Wrapping, refer to the VMware AirWatch App Wrapping Guide.

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