Samsung Galaxy Devices Receiving Marshmallow Update

Samsung Galaxy Devices Receiving Marshmallow Update

The Samsung Galaxy S6, Galaxy S6 Edge+ and Galaxy Note 5 will be receiving Marshmallow updates over the course of Q1 of 2016. While this list is not exhaustive, these will be the devices primarily targeted for the update, as well as other flagship devices running Lollipop.

Marshmallow updates

  • Samsung Smart Manager
    • The Smart Manager application lets you manage your device's battery life, storage, RAM usage, and security all in one place. It is an application built into the OS for Samsung devices running L and above.
    • The AirWatch agent, which runs in the background of the device, gets killed after approximately 3 days of inactivity, and the end user has to manually start the Agent in order for the device to check in with the console.
    • With Android M, active device administrators are not killed from running in the background.
  • Native Email
    • With Android M, Samsung has combined five different package names for the Email client into one single package name.

Implications for end users

  • Devices running Android L will be receiving an update that will prevent killing active device administrators from running in the background.
  • Devices running Android L currently receiving the Android M update will not be able to have email configuration working for new enrollments.
    • Existing enrollments should still be working.

Upcoming Changes

  • AirWatch Agent 6.0 and Samsung ELM Service 3.0.1 will support email configurations with Android M devices for Samsung.
    • All new enrollments for devices being upgraded to Android M should use only these applications in order for email management to work.
    • The Agent and Service are expected to be released prior to the release of the new Samsung flagship devices with M built in.

Support Contact Information

If you have additional questions or concerns, please contact Account Services & Support or submit a support ticket through myAirWatch.  

Best Regards,

The AirWatch Team

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