AirWatch Work Item Status now available in myAirWatch
The AirWatch® team is excited to announce that administrators can now look up the status of any work items tied to their support requests directly via myAirWatch.
You will know an existing support request is tied to a work item by the icon highlighted in the left column of the My Tickets view, as shown below.
Opening one of these requests will display the current status of the associated work item. When a new version of an AirWatch product that contains the appropriate fix is released, that version will be specified, as shown below.
As always, you can post a message on your support ticket to request an update. If you have any questions, please contact Account Services & Support or submit a support ticket through myAirWatch.